December 12, 2021
The Home Office led, cross-government initiative to deliver a new Emergency Services Network (ESN) critical communications system is underway, and we at Metricell couldn’t be happier in being a part of this.
November 22, 2021
Organisations are prioritising the reduction of their network management solutions. A fully integrated, unified tool strategy is the key aspiration for many companies.
October 11, 2021
Customer expectations and the customer call centre experience has significantly changed in the last couple of years. Covid has been one of the large contributing factors that has brought to light the importance of the call centre, and how they must adapt to meet the changes in customer behaviour and expectations.
October 7, 2021
Metricell held another ‘Who Wants to be a Millionaire’ themed fundraiser! Project Manager, Emily won a space in the hot seat, where she answered all questions correctly to win £1,000 for her chosen charity – RSPCA Brighton. Congratulations!
September 3, 2021
10 brave employees took to two of the UK’s tallest peaks over the bank holiday weekend - in 24 hours the team climbed - Ben Nevis (Scotland) and Snowdon (Wales)!
July 21, 2021
Private networks securing business continuity. Near real-time performance insights into your telecommunications at any location.
July 9, 2021
Metricell’s charity fundraiser event for June raised over £1,000 for the winning team's chosen charity: Samaritans.
May 19, 2021
COMsolve and Metricell will work to expand their current footprint and customer base in Canada, targeting network operators, businesses wanting to measure their own connectivity and key government stakeholder organizations.
May 6, 2021
Competition winner donated £900 for his chosen charity: Mind!
April 27, 2021
Our capabilities for improving connectivity on train lines are contributing towards wider connectivity goals in the UK and around the world.
March 17, 2021
Embracing digital channels which prioritise automation and self-service can bring fast value to a range of customer satisfaction and call centre KPIs whether via live service checkers on an MVNO’s website or intuitive service software for contact centre personnel.
February 25, 2021
With growing competition from other providers and emerging capabilities for the deployment of private networks within corporate real estate, it is imperative that operator teams have the insight they need to proactively manage enterprise mobile needs.
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