Supporting the Future of Critical Communications 23rd June 2025
Through our involvement in the UK Home Office’s Emergency Services Network (ESN) programme, we’ve gained valuable, first-hand experience in supporting teams through the complex transition from legacy systems to modern infrastructure.
A 'Day in the Life' of our Head of Helpdesk25th June 2025
Helping our users and improving our products is a large part of the role. At the end of the day, our users have a job to do, and we want to help make this is simple as possible for them.
A 'Day in the Life' of our Head of Mobile Applications25th June 2025
If I could share one thing, it would be that my role is challenging, stimulating, and incredibly rewarding - there's always something new to explore, leaving absolutely no room for boredom.
A 'Day in the Life' of our Accounts Assistant25th June 2025
I absolutely thrive on the independence I have in decision-making, and our management team is fantastic at providing support and guidance whenever needed. It's truly a joy to be part of such a vibrant and supportive team where my inputs are valued and my concerns are heard.
A 'Day in the Life' of one of our Placement Students23rd June 2025
I was pleasantly surprised by the trust the company places in its employees. I think this experience will be valuable in the future, as it has helped me feel more comfortable at work - particularly when it comes to interacting with colleagues and building professional relationships.
The London Tube Blackout: Why Network Resilience Matters Now More Than Ever 16th May 2025
On May 12, 2025, a power outage caused significant disruption across several London Underground lines, including the Northern, Bakerloo, Jubilee and sections of the Elizabeth line. Electrical equipment was also affected, with lifts and escalators out of service at some stations.
Embracing AI in Telecommunications: Get a Head Start with New Mobile Assistants8th July 2024
In the rapidly evolving telecommunications industry, the race for superior customer service is intensifying. Network operators are under constant pressure to innovate and deliver exceptional experiences to retain and grow their subscriber base. Read all about taking competitive advantage with Metricell.
Benchmarking for the Future: Gaining the Competitive Edge in 4G and 5G Networks10th June 2024
In the dynamic landscape of 4G and 5G networks, staying ahead of the competition is paramount for mobile network operators. The ability to compare and benchmark network performance not only provides invaluable insights into your own network's capabilities but also reveals where you stand in relation to your competitors.
Unleashing the power of cutting-edge AI solutions; Transforming network operations30th January 2024
AI is revolutionising network operations for telecom providers by enabling data-driven insights, automation, and real-time decision-making, leading to improved network performance, cost savings, and customer experience.
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