AI Powered Technology for a Better Connected World

Our innovative, market-leading products and services are in use by many of the world’s leading telecoms operators, governments and enterprises worldwide.

Fully Digital Self Care

Metricell’s Fully Digital Self Care provides transformational telecom operator-customer interactions, providing seamless, personalised, and efficient support through AI-powered chatbots, automated ticketing systems, and real-time analytics. Empower your customers with immediate assistance, leading to higher satisfaction levels, time savings, and increased revenue. Read more.

Network Intelligence System

Effectively manage large, intricate mobile networks with Metricell's AI-powered platform. Leverage real-time network status data and actual coverage measurements to gain accurate insights into network performance. Empower informed decision-making, enhance problem-solving, and optimize network operations. Read more.

Fully Digital AI Test & Measurement

By embracing comprehensive network visualisation solutions that integrate live network status with test and measurement data, network operators can unlock a new level of performance optimisation, ensuring a consistently reliable and high-quality network experience for their customers. Read more.

Our Latest Blogs

The Future of Customer Care in the Telecommunications Industry

28th February 2024

The telecommunications industry is constantly evolving, and customer care is no exception. As customer expectations change and technology advances, telecom companies are looking for new ways to provide efficient and effective customer service.

Ditch the Manual, Embrace AI: Streamlining Telecom Customer Care

14th February 2024

Telecom customer service is often rated poorly by consumers, but AI is changing the game by providing instant diagnoses, empowering agents, offering 24/7 self-service, and creating a seamless omnichannel experience.

Unleashing the power of cutting-edge AI solutions; Transforming network operations

30th January 2024

AI is revolutionising network operations for telecom providers by enabling data-driven insights, automation, and real-time decision-making, leading to improved network performance, cost savings, and customer experience.

Our Story, Vision & Values

Examples of connectivity being delivered, awards we've picked up along the way and our charity work.

Metricell Value Partners

Learn about our MVP initiative and join our worldwide network of industry experts.

Careers

Hiring all experience levels and proudly supporting apprenticeship and graduate schemes.

Engineering Division

Delivering exceptional outcomes with increasing consumer expectations, budgetary pressure and complexity.

On the Forefront of Network Connectivity for 17 Years

Metricell are an award-winning supplier of software solutions to some of the world's largest telecommunications companies, government agencies and transportation networks. How would you like to work with us?

Metricell News

This has been a successful year for us with many exciting projects, awards and milestones.

Video

This is where you can find all our video content, from case studies, to product introductions.

Blog

Read our network intelligence articles, industry stories, latest developments and use cases in our blog.

Training

Sign up for online training here! Just fill in a few details and someone will be in touch to get you booked in.

Our Latest Tech News & Updates

Metricell is committed to innovation and is constantly developing new products and services to meet the needs of our customers. Keep up to date with all things Metricell here.

Our Latest Videos

Metricell Charity Events 2024

We host a wide range of fundraising charity events and this year we have been supporting Chestnut Tree House, Horsham Matters and ABC Animal Sanctuary.

Automated Self Care

Stop the call centre chaos and take control of network issues with Metricell’s Automated Self Care, the solution that transforms network problem reporting by empowering your subscribers to self-report issues.

Digital Self Care

Reporting a network problem couldn’t be easier for subscribers with the capability to issue a report via multiple devices or platforms.

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