July 9, 2021
Metricell’s charity fundraiser event for June raised over £1,000 for the winning team's chosen charity: Samaritans.
May 19, 2021
COMsolve and Metricell will work to expand their current footprint and customer base in Canada, targeting network operators, businesses wanting to measure their own connectivity and key government stakeholder organizations.
May 6, 2021
Competition winner donated £900 for his chosen charity: Mind!
April 27, 2021
Our capabilities for improving connectivity on train lines are contributing towards wider connectivity goals in the UK and around the world.
March 17, 2021
Embracing digital channels which prioritise automation and self-service can bring fast value to a range of customer satisfaction and call centre KPIs whether via live service checkers on an MVNO’s website or intuitive service software for contact centre personnel.
February 25, 2021
With growing competition from other providers and emerging capabilities for the deployment of private networks within corporate real estate, it is imperative that operator teams have the insight they need to proactively manage enterprise mobile needs.
February 15, 2021
Our Operations Director earnt a space in the hot seat where he used all his lifelines and answered all questions correctly to win £1,000 for his chosen charity: Springboard!
February 7, 2021
Which is the best mobile network in Germany? Metricell teamed up with Dalmus Commercial Consulting to participate in Smartphone Magazine's benchmarking report.
February 4, 2021
Crowdsourcing has become a crucial data source for service providers looking to understand their customer’s experience and prioritise improvements. We work with network operators to provide a fast and flexible process which is fully automated and allows them to bring crowd initiatives into a controlled system.
January 27, 2021
A key area that operators can look to invest in is within Digital Customer experience, especially within the context of service. While the reputation of service from mobile operators has improved over the past few years, there’s clearly more ground to gain.
January 7, 2021
Building on our experience with nationwide testing and benchmarking projects, we’re proud to be a part of Smartphone magazine’s recent benchmarking project across Germany.
December 7, 2020
Thank you to all our customers and clients from around the world who made our annual Digital Summit such a success last week.
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