Lawsuits on the horizon for firms selling third-party sensitive data?18th October 2022
Our data is a crucial component to many types of companies, especially network operators. Not only because it helps them understand the customer experience, but also how to help streamline their own business processes and create growth and new revenue streams.
How To Ensure 24/7 Network Quality Assurance8th September 2022
Connectivity is at the heart of everything we do, how we interact with others, how we run our businesses and even how we handle our own personal daily activities. If we don’t look after our connectivity now, we open the door to all sorts of IT vulnerabilities, risks and attacks, and this should sit firmly within any organisations planning and continuity management.
Network Performance: Unlocking the customer experience with digital self service23rd May 2022
Unlocking the future of network performance and the customer experience with digital self-service, reducing the strain on network call centres and focusing on optimisation. Read more to find out how Service checker is truly digitising the customer experience.
Our Fundraising Event of the Year: The Centurion Challenge!18th May 2022
Metricell’s Centurion Challenge will see a selection of brave Metricell Employees undertake a gruelling 100km hike across the South Downs Way and Downs Link, all in the name of charity. Click to learn more about how you can get involved!
Monetisation – Outsourcing VS Do-It-Yourself Crowdsourcing25th April 2022
Network operators heavily rely upon customer experience data to not only help improve their own subscriber network performance, but to also optimize their own internal business processes, improve investment strategies and protocols from within. Data is inescapable, but it is how we choose to benefit from it that really matters.
Geoanalytic platforms and big data solutions: Investing in smart cities 21st March 2022
Metricell can help you realise the potential of Smart City planning by providing a fast, flexible and fully automated platform which allows for a controlled and reliable ecosystem of in-house crowdsourced data.
Apprenticeships and Serving the Local Community11th February 2022
Working in the telecommunications sector gives you the rare and insightful opportunity to learn more about the technology we use in our everyday life. Metricell has many apprenticeship opportunities, click here to learn more!
Discover how data monetisation and do-it-yourself crowdsourcing is helping to grow operator revenues7th February 2022
Big data and crowdsourcing is an opportunity too rich to miss for most CSPs. Our Aptus capability provides new revenue streams and growth in the areas operators need it most.
What does 5G really mean for critical communications?21st January 2022
So, what does 5G really mean for critical comms? We address some of the questions raised around new use cases, benefits and impacts of 5G on critical communications.
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