Unleashing the power of cutting-edge AI solutions; Transforming network operations30th January 2024
AI is revolutionising network operations for telecom providers by enabling data-driven insights, automation, and real-time decision-making, leading to improved network performance, cost savings, and customer experience.
Overcoming the Telco Customer Care Challenges20th December 2023
Telecom providers grapple with substantial challenges in delivering an enhanced customer care experience. The surge in subscriber call-ins, coupled with high staff turnover rates and the introduction of new services and use cases, has hindered progress.
Ensuring Lifesaving Connectivity: The Imperative of Upgrading Emergency Services Networks (ESN)29th November 2023
In the ever-evolving landscape of emergency services, reliable and advanced communication networks are crucial for effective first-responder operations.
The Future of Customer Service: Embracing AI for a Seamless Digital Experience11th October 2023
Status Checker AI: A game-changer for network management and digital customer care. This innovative AI solution empowers operators with proactive insights, automates customer interactions, and elevates digital care experiences.
Employee Spotlight Blog12th September 2023
Meet our Music-loving Mathematician! Learn about his journey, favourite projects, and the motivation that drives him. Don't miss out on his top work perk and valuable advice for aspiring Metricell team members. Read on to uncover it all!
The Crucial Role of Test and Measurement for Local Authorities10th August 2023
In today's highly connected world, reliable network coverage is essential for both individuals and businesses. Local authorities play avital role in ensuring that their communities have access to efficient and high-quality communication networks.
UK Government Set to Boost Connectivity26th June 2023
A new government initiative is poised to propel the UK's connectivity to unprecedented heights by the end of 2030. And with 5G NSA not looking at taking off any time soon, both the government and business leaders recognise where the true value and ambition within the UK telecoms industry belongs.
Mission-Critical Communications: A Vital Lifeline in a Connected World19th May 2023
In an increasingly interconnected world, reliable and seamless communication is crucial, particularly in mission-critical scenarios where lives, public safety, and essential services are at stake.
Data Speed & Coverage Testing Applications - Keeping Us Connected at Home18th April 2023
For home workers, connectivity is the key to productivity and success. It enables them to access the tools and resources they need to complete their work, collaborate with their team members, and communicate with their clients or customers. A slow or unreliable internet connection can significantly impact their ability to work, leading to delays, frustration, and lost productivity.
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