24th April 2019

New Crowdsourcing Project with Nextel Brazil

Metricell have completed a new project with Brazilian network operator, Nextel, to enhance their “MyNextel” account management application with new crowdsourcing functionality. This lightweight and invisible addition to the application now means that over a million app users can help Nextel gain greater insight into network performance across Brazil through the collection of anonymous usage and performance data uploaded directly from the customer’s devices.

To maximise the business value of this new data, Nextel will use Metricell’s web-based SmartTools visualisation software which presents the experience information within views such as popular app performance to help place subscriber experience within a network context. This allows a variety of departments, from engineers to customer care teams, see localised and subscriber-centric information on performance across their territory such as areas of no service, low throughput zones, locations with low signal strength, demographics of high Wi-Fi use, and more. These capabilities will assist Nextel in their mission to provide an ever-increasing level of service quality for their customers through the identification of key priorities for network investment and optimisation.

Related News

Network Quality of Service Benchmarking for Cambridgeshire County Council

16th June 2023

In an exciting collaboration, and as part of the Connecting Cambridgeshire project, Cambridgeshire County Council has commissioned Metricell to conduct a comprehensive benchmarking project to assess the wireless mobile network coverage in the Cambridgeshire and Peterborough districts.

Metricell and New Partner Grass2Route Tackle Low Connectivity Areas in Malaysia

3rd October 2022

We are happy to announce Metricell and new partner, Grass2Route (G2R) are working alongside the Malaysian Government, helping to address network monitoring requirements within low connectivity areas such as rural and educational settings like local schools and low income housing programmes.

EE Renewal

1st April 2022

This month EE have renewed with Metricell for another year. This renewal covers Support and Hosting for NEST as well as renewing their NetLogger Managed Service

You have signed up to our newsletter!

Oops! Something went wrong while submitting the form.