December 1, 2024

SmartTools Platform Updates

As our customers’ needs continue to evolve, so too does our technology. We're always working on new features and this series will keep you up to date on our most recent updates to our SmartTools platforms.

1. In-Building analysis layers

As demand for reliable indoor connectivity continues to grow, teams need scalable options to understand network performance inside buildings. Our software teams have recently launched our new In-Building analysis layer in SmartTools to provides a granular view of indoor network performance at an individual building level. The new layer uses crowdsource data from our Aptus SDK and combine the data with building footprints, enabling teams to identify indoor not-spots, validate network improvements, prioritise investment and monitor ongoing service quality automatically, without the need to physically survey every location.

2. Custom Layer Builder

Since this feature was introduced, over 400 different custom layers have been created! Users can upload their own data into the platform to view network data and can share the new layers with their team. Some of our favourite use cases for this feature are:

  • Uploading data that shows which sites are connected to the power network to model the resilence of their network
  • XXXX
  • XXXX

3. Improved export functionality for Surveyor data

We've improved the data export feature for Surveyor, making it easier for network teams to access and use data from tests. Users can now download their surveys into a single, structured report including high level summaries and in-depth results for each floor.

4. Redesign of the layer panel & favourites features

The Layer Panel has been re-designed to use a tree structure (rather than the previous folder-based layout) making it quicker and more intuitive to locate and load layers. We’ve also introduced 'Group Favourites', which provide a default set of layers for all users within an administration group. This ensures fast, consistent access to the most important layers, helping teams work more efficiently and stay aligned.

5. Two-Factor Authentication

SmartTools now supports Two-Factor Authentication (2FA), adding an extra layer of security when accessing the platform.

6. Accenture data layers

We have completed a short trial to integrate third-party crowdsourced data from Accenture into the SmartTools platform, expanding the range of insights available to customers. The initial dataset covers the UK and complements existing network performance layers.

As part of this update, the Accenture crowdsourced layers have been enhanced with new Low Coverage and No Service views. These highlight areas where multiple MNOs are experiencing low or no service, helping operators quickly identify widespread coverage challenges and prioritise improvement efforts.

  • Add prospective site & planning layers etc
  • In-Building: Ask James to share details from in-building layers  

User Guide Library:

Our SmartTools user guides can be accessed at https://support.metricell.com/kb. If you have previously contacted Metricell Helpdesk an account will already exist for you but if not, it is easy to set up a new account by accessing the above link.  

Our technology is continually evolving and improving. If you are an existing customer and would like to see one of the features above added to your platform, please speak to your account manager for more information.  

If you are not currently a customer and would like to speak to a member of the team for a demo or to enquire about a specific feature, please email us at marketing@metricell.com or click here to send an enquiry via our website.  

Related Blogs

Why Rural Roads Deserve Better Connectivity

November 10, 2025

Initiatives such as the UK’s Shared Rural Network (SRN) are already delivering significant improvements in mobile coverage across the countryside, however there is still progress to be made.

When was the last time you had no service?

September 17, 2025

You might expect to lose signal during a walk along a remote coastline, yet it’s just as likely to be an issue in the middle of a town or city centre - and our testing team have been busier than ever this year finding out why.

Why Many Telecoms Are Not Yet Ready for AI at Scale

August 28, 2025

While the promise of AI is widely acknowledged, many telecom operators are not yet in a position to implement these tools at scale. The reality is that without the right foundations AI initiatives are likely to underperform.

Sign Up to Receive our Newsletter

You have signed up to our newsletter!

Oops! Something went wrong while submitting the form.
Please refresh the page and try again or email us at marketing@metricell.com.