Our innovative, market-leading products and services are in use by many of the world’s leading telecoms operators, governments and enterprises worldwide.
Metricell’s Fully Digital Self Care provides transformational telecom operator-customer interactions, providing seamless, personalised, and efficient support through AI-powered chatbots, automated ticketing systems, and real-time analytics. Empower your customers with immediate assistance, leading to higher satisfaction levels, time savings, and increased revenue. Read more.
Effectively manage large, intricate mobile networks with Metricell's AI-powered platform. Leverage real-time network status data and actual coverage measurements to gain accurate insights into network performance. Empower informed decision-making, enhance problem-solving, and optimize network operations. Read more.
By embracing comprehensive network visualisation solutions that integrate live network status with test and measurement data, network operators can unlock a new level of performance optimisation, ensuring a consistently reliable and high-quality network experience for their customers. Read more.
19th March 2024
Network operators need happy customers and good network performance to succeed. Metricell offers a system to achieve this by using real measurements instead of predictions.
28th February 2024
The telecommunications industry is constantly evolving, and customer care is no exception. As customer expectations change and technology advances, telecom companies are looking for new ways to provide efficient and effective customer service.
14th February 2024
Telecom customer service is often rated poorly by consumers, but AI is changing the game by providing instant diagnoses, empowering agents, offering 24/7 self-service, and creating a seamless omnichannel experience.
Examples of connectivity being delivered, awards we've picked up along the way and our charity work.
Learn about our MVP initiative and join our worldwide network of industry experts.
Hiring all experience levels and proudly supporting apprenticeship and graduate schemes.
Delivering exceptional outcomes with increasing consumer expectations, budgetary pressure and complexity.
Metricell are an award-winning supplier of software solutions to some of the world's largest telecommunications companies, government agencies and transportation networks. How would you like to work with us?
This has been a successful year for us with many exciting projects, awards and milestones.
This is where you can find all our video content, from case studies, to product introductions.
Metricell is committed to innovation and is constantly developing new products and services to meet the needs of our customers. Keep up to date with all things Metricell here.
We host a wide range of fundraising charity events and this year we have been supporting Chestnut Tree House, Horsham Matters and ABC Animal Sanctuary.
Stop the call centre chaos and take control of network issues with Metricell’s Automated Self Care, the solution that transforms network problem reporting by empowering your subscribers to self-report issues.
Reporting a network problem couldn’t be easier for subscribers with the capability to issue a report via multiple devices or platforms.