Plug-and-Play Simulated Testing
24/7 Indoor Monitoring
Network Testing Application
Crowdsourcing SDK
Autonomous Network Status API
Empowering the Contact Centre
GIS Visualisation
Dashboard Creation
Products
AutoMobile turns any vehicle into a drive test vehicle, with all captured telephony data points geolocated and automatically uploaded to our analytics platform, SmartTools.
Beacon autonomously replicates subscriber behaviour to provide insight into service assurance and network monitoring at fixed locations.
Surveyor is an engineering application used to visualise the radio environment around the user and perform field surveys, such as in-building, route and site acceptance testing.
Our lightweight software development kit can turn any mobile application into a crowdsourcing device which will capture a wide range of network experience data.
Our interface integrates into existing digital customer service channels and is proven to enhance KPIs such as Customer Satisfaction and reduce a customer's Propensity to Call.
Our digital customer experience tools deliver fast improvements to KPIs, such as First Call Resolution, and rapidly close a range of common customer queries regarding network experience.
SmartNetwork provides a highly scalable, easy-to-use geospatial solution for all of your network intelligence needs: breaking-down data silos and giving instant access to information.
SmartBoards provides many ways to interact with data, providing full customisation capabilities to extract the insights that you are looking for - plus automated scheduling and sharing of reports.
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