1st April 2022
This month EE have renewed with Metricell for another year. This renewal covers Support and Hosting for NEST as well as renewing their NetLogger Managed Service.
NEST is a customer experience management platform, used by over 3,000 call centre agents as well as millions of customers through the website. It collates a number of data feeds to provide live network status information and allows users to self-serve network information while empowering agents with the data they need to handle calls as efficiently as possible.
NetLogger crowdsources mobile network information from users of the MyEE application to provide measured coverage information into SmartTools. Recently, we have included Data Experience Testing and Speed Testing to the NetLogger programme, and we look forward to seeing how we can continue to develop this over the next year.
9th February 2022
Metricell are pleased to have been selected for the Digital Connectivity Infrastructure Accelerator (DCIA) project, a government initiative which allowed local authorities to bid for funding to develop and implement digital asset management solutions.
31st January 2022
Sky are using Beacons to monitor network performance of their corporate network provider at several of their campuses across the UK.
19th May 2021
COMsolve and Metricell will work to expand their current footprint and customer base in Canada, targeting network operators, businesses wanting to measure their own connectivity and key government stakeholder organizations.