18th December 2019
Celcom have launched their Network Service Checker onto their Live website today, representing the first such deployment in the Malaysian market. Utilising Metricell’s award winning technology, Celcom aim to become more transparent with their customers by allowing them to query the network status at locations important to them.
The launch of Service Checker compliments Celcom’s recent release of their SmartAgents deployment, utilising network information across multiple touch points to better serve their customers both in the contact centre and online.
1st April 2022
This month EE have renewed with Metricell for another year. This renewal covers Support and Hosting for NEST as well as renewing their NetLogger Managed Service
9th February 2022
Metricell are pleased to have been selected for the Digital Connectivity Infrastructure Accelerator (DCIA) project, a government initiative which allowed local authorities to bid for funding to develop and implement digital asset management solutions.