Watch our video to see how this innovative AI solution empowers operators with proactive insights, automates customer interactions, and elevates digital care experiences.
Fully Digitalised Customer Care by MetricellHarness the power of artificial intelligence to swiftly address customer queries, streamline complaint resolutions, and enhance their overall level of service quality.
Service CheckerWeb-based interface, Service Checker is designed for operators to use on their website allowing customers to instantly access information about live network status in any location of interest.
Service Checker and SmartAgents - Celcom Case StudySee how Celcom is accelerating service speed and cutting costs by moving the contact centre to a more proactive, digital model for communications and customer care.
