Reporting a network problem couldn’t be easier for subscribers with the capability to issue a report via multiple devices or platforms.
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Embracing AI in Telecommunications: Get a Head Start with New Mobile AssistantsIn the rapidly evolving telecommunications industry, the race for superior customer service is intensifying. Network operators are under constant pressure to innovate and deliver exceptional experiences to retain and grow their subscriber base.
Automated Self CareStop the call centre chaos and take control of network issues with Metricell’s Automated Self Care, the solution that transforms network problem reporting by empowering your subscribers to self-report issues.
Fully Digital Self CareHarness the power of artificial intelligence to swiftly address customer queries, streamline complaint resolutions, and enhance their overall level of service quality.
