Mobile connectivity for business is about more than just good phone service for company headquarters and those out in the field. 83% of organisations admit that they couldn't achieve their goals without telecommunications. Operational dependency on network service is becoming increasingly crucial for a range of business functions encompassing the requirements of both human and machine. As 5G continues to evolve over the next few years, requirements and new possibilities will push both the use cases, and subsequently the importance, of the mobile network to businesses around the world.
Poor service events have a knock on effect for operations whether it's a crucial email from sales which gets stuck in the outbox, or the CEO having trouble connecting to a conference call. Out of all the operator services available to you, how do you know which provider can best-serve the unique needs of your business?
Mobile connectivity is helping businesses drive speed and efficiency from the back office all the way through to the customer - BYOD and cloud-based expenses at one end, mobile payments from customers at the other. In addition to these human use cases, mechanical and automated needs ranging from factory operations to automatic bus timetables are rising, placing increasing importance on powerful network service.
Selecting the best provider for the mobile experience of workers is a top priority for procurement teams. Not just to ensure your unique network needs will be efficiently served, but also to make sure you're getting the best-possible value for money.
It's not just humans using our networks. Devices have now overtaken people in terms of total number of connections...and there will be more to come. Over the next few years, device and machine connections will continue to grow, connecting and transmitting information from consumer level, all the way through to multi-national industrial use cases.