UK Government Set to Boost Connectivity
26th June 2023
A new government initiative is poised to propel the UK's connectivity to unprecedented heights by the end of 2030. And with 5G NSA not looking at taking off any time soon, both the government and business leaders recognise where the true value and ambition within the UK telecoms industry belongs.
Boosting Business Productivity: The Power of Network Automation
27th March 2023
In today's fast-paced world, businesses and organisations must rely upon technology to stay ahead of the competition, streamline internal processes and monetise where possible. This means that the solutions they require must be fully customisable and flexible in adapting to their needs.
Investing in Our Smart Cities
7th February 2023
Yes, it is true that in today's world, customer focus is a critical factor in successful business and smart city planning. And there are a multitude of avenues that need to be considered before any project can go ahead, such as infrastructure, technology, transport, housing, public services and security to name a few. Furthermore, hindsight is a wonderful thing, and we must learn from our past mistakes if our smart cities are to be a success for the future.
Telecoms and Energy Saving – Are We All In The Same Boat?
16th January 2023
How many of us have energy saving and sustainability on our New Year’s resolution wish lists? I think it’s fair to say, that many households right now are looking for new ideas of how to overcome large winter energy bills and cutting down on non-essentials in hope of saving some pennies. Well guess what? We are not alone in that energy-saving boat.
How Can We Bridge the Digital Divide?
9th December 2022
We have all heard about the digital divide, but over the years it has turned into one of these clichéd, throw-away terms which we have all used, but perhaps don’t fully understand or appreciate what it really means for some people. For many of us, access to digital services, devices and adequate broadband is taken for granted, and connectivity has become a daily necessity we can’t live without.
Lawsuits on the horizon for firms selling third-party sensitive data?
18th October 2022
Our data is a crucial component to many types of companies, especially network operators. Not only because it helps them understand the customer experience, but also how to help streamline their own business processes and create growth and new revenue streams.
Network Performance: Unlocking the customer experience with digital self service
23rd May 2022
Unlocking the future of network performance and the customer experience with digital self-service, reducing the strain on network call centres and focusing on optimisation. Read more to find out how Service checker is truly digitising the customer experience.
Monetisation – Outsourcing VS Do-It-Yourself Crowdsourcing
25th April 2022
Network operators heavily rely upon customer experience data to not only help improve their own subscriber network performance, but to also optimize their own internal business processes, improve investment strategies and protocols from within. Data is inescapable, but it is how we choose to benefit from it that really matters.