Network Intelligence, GIS & Spatial Analysis

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Innovation in Customer Service Can Help MVNOs Stand Out in a Competitive Market

Embracing digital channels which prioritise automation and self-service can bring fast value to a range of customer satisfaction and call centre KPIs whether via live service checkers on an MVNO’s website or intuitive service software for contact centre personnel.

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Optimism for Telecoms in 2021... Despite the Challenges of 2020

Metricell’s GIS capabilities are helping operators to visualise networks with a keen focus on data centralisation and collaboration between teams.

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GIS and Spatial Analysis: Celebrating the History Behind Our New SmartTools

Having specialised in GIS solutions for over 14 years, the latest iteration of our tools brings a range of new features to our flagship software suite. With 3D visualisation, collaborative functionality and a whole new range of mapping customisation capabilities, we’re confident our new innovations will provide a positive contribution to the world of GIS.

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Connecting Remote Teams Through Collaboration and Communication

Web-based software such as SmartTools can help to support remote teams by centralising and presenting a wealth of data within a single interface accessible for anyone who needs it.

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