Our portfolio can serve to provide regulators and government institutions with the means to collect their own service data from across their territory. We have provided on-device monitoring solutions and gamification initiatives across some of the world's largest mobile markets to build a live picture of subscriber-centric KPIs such as call quality, download rate, application experience, and dropped call rates.
Mobile customers don't see network performance in the form of technical KPIs. They see it in the context of how well their day-to-day activities are served. Our Aptus Software Development Kit (SDK) uses a range of self-care capabilities (including problem reporting) with crowdsourcing techniques to open up a new, fully automatic stream of subscriber-reported data in as little as 2 weeks.